Frequently Asked Questions

Clear answers about commissioning and restoring memorials

Memorial FAQs and Headstone Advice

Do I need to know what type of memorial I want before contacting you?

No. Some clients come to us with a clear idea, while others need help understanding the options. We will usually begin by discussing where the memorial will stand, the type of setting, the stone, shape, inscription and any carved detail. Decisions do not need to be made during one conversation.

You are welcome to visit the showroom, telephone us or send an email. A showroom visit can be useful because it allows you to see stone, lettering and memorial details directly.

Yes. The design is considered in relation to the setting, stone, size, inscription and any relevant regulations. An existing memorial may provide useful ideas, but the final design must be suitable for the intended location and the available space.

Burslem works with memorial-quality stone including granite, slate, limestone and sandstone. The appropriate choice depends on appearance, weathering, lettering, maintenance and the rules applying to the location.

No. Churchyard regulations may restrict the type, colour and finish of stone. Natural limestone, sandstone and slate are often considered, while some churchyards may permit selected granites. The requirements vary, so Burslem will check what applies to the particular churchyard.

Often, but not always. Many cemeteries permit a wider range of stone, colour, finish and memorial type than churchyards. Each cemetery has its own regulations, and there may also be requirements relating to the registered grave owner.

Burslem uses traditional hand cutting, CNC cutting and sandblasting. The method is chosen according to the stone, design, finish and required result. Hand cutting may be appropriate for traditional work or matching older lettering. Sandblasting and CNC methods may suit other stones and designs.

In many cases, yes. The available space, stone and intended setting need to be considered. Churchyards and cemeteries may restrict particular symbols, images, colours or decorative treatments, so approval may be required.

Usually, yes. Approval may be required from a church, diocese, cemetery, council or another body responsible for the burial ground. Burslem can help prepare the paperwork and liaise with the authority where appropriate. Final approval remains with that authority.

There is no single period that applies in every case. For some burials, a waiting period may be needed to allow the ground to settle. In certain circumstances this may be around six to twelve months. Ashes interments and burial grounds with established foundations may be different.

Often, yes. Existing lettering may be cleaned, repainted or regilded where appropriate. The condition of the stone and original inscription must be assessed before the work is agreed.

Burslem will aim to match the original style, letter height, width, spacing and finish as closely as the stone and existing work allow. Matching an older inscription requires more than selecting a similar typeface. The complete layout and cutting method need to be considered.

Yes. Burslem is fully accredited by BRAMM, the British Register of Accredited Memorial Masons.

Do you have another question?

Use the contact form to provide the location, type of memorial and the information you need. Alternatively, you can call 01892 750120 or email enquiries@burslem.co.uk.